Courtesy phone call to let us know he was on the way, arrived on time, very professional and installed our claw foot tub faucet perfectly. He arrived wearing shoe covers and wore a face mask at all times. VERY satisfied and HIGHLY recommend. Will use this company again.
The company replaced my water heater and gas furnace after providing several options. Communication was great throughout. The estimate was detailed and the tech team did a great install job. I’ve used HB Home Service Team for a few jobs over the years and find the company extremely responsive and trustworthy.
Technician was polite and courteous. I was told up front the cost of the materials needed. He also took the time to explain how the particular part worked. My furnace is operating better than it has in years!
GREAT service, awesome professionals, attentive customer service, immediate responsiveness, fair pricing at an outstanding value! I trust the HB Home Service Team for all of my HVAC and Plumbing needs.
Since replacing our furnace and air conditioner, these folks have been wonderful at keeping up our regular maintenance (twice a year) so our new system stays tip-top. Always friendly and happy to take the time to explain what's being done or needed and how it works.
I love this company. We have a service contract with them that is reasonably priced and the same technician comes twice a year to check out our AC and heating systems. He remembers what has happened in the past and, unlike our previous service company, NEVER tries to upsell us with other services or equipment. When we had our AC system replaced a few years ago, the price and service were excellent. I highly recommend them.
My HB service tech was great! Highly skilled technicians with quick reliable service!
We had our fall service today with Nick and Carl. Since we switched from a large impersonal company to this privately owned company, we’ve seen a difference in the quality of the service. From the call to schedule an appointment to the appointment itself, this company is top notch. Our technicians were professionally attired and conducted themselves the same way. Very knowledgeable about both systems we have. And the value of the service is great. We recommend them to anyone looking to make a change to a great company. Thanks ladies and gentlemen.
Their customer service was wonderful and I was able to set up an appointment the day after I called. The service rep was on time and easy to deal with. He figured out what was wrong with our heat pump and fixed it right away.
My husband was really impressed by the service we received. The service tech knew his business and was about the business!
They have serviced our HVAC since we took ownership two years ago and we couldn't be more pleased. They are very polite, efficient, professional, and clean up very well. Would highly recommend them.
Thanks for your fast, friendly, competent service. I had no hot water for two + weeks waiting for my regular guy. Made a call to HB Home Service Team. They were there the next morning and fixed the problem within an hour. Their Covid-19 protocols were excellent. From the moment I placed my initial call to working (by phone) with the technician while onsite, I couldn't have asked for a better experience. Thank you!!!
Great, and HONEST service. Our technician, Carl, was very professional and explained the system functions in a way that I could understand. This company does not try to sell you the unnecessary. Will definitely use again.
After seeking several quotes I decided to go with HB Home Service Team. I felt like the sales representative was being very careful to make sure I was getting the solution that was right for me and was very honest. After another review of my existing unit I went with a full replacement Lennox system and I am very happy with it. The air distribution in my town home is much better than it was with my old unit. In addition the company was very respectful of my timeline for installation. I would highly recommend this company.
Excellent and prompt service at a very reasonable price. Keith was terrific and fixed problems the prior company had either missed or had caused. After 20 years with another company am switching to this one for our HVAC needs in the future.